Overview

The financial services market is changing fast. Economic slowdown, regulatory changes, shifts in customer demographics, technological advances and increasing mobile lifestyles are all factors that financial organizations need to address in the coming years.

One of the biggest changes is a strong push towards cheaper, more efficient IT infrastructures. More and more companies are looking into cloud computing and Software as a Service (SaaS) as a way to cut their costs and get products to market faster. To further increase efficiency, FX platforms, futures and commodity trading platforms will be consolidated or moved into cloud environments.

Core banking solutions aren’t going anywhere, however. It’s important that these applications are completely robust and provide a good user experience. The onus is on software testing teams to ensure this.

The last few years have seen significant changes in how customers interact with financial services companies. These businesses now need to offer secure, web-based applications to let customers manage their finances remotely. Mobile technology, such as smartphones, is also altering the way customers expect to interact with financial services companies. Organizations are investing in mobile applications that need to work across multiple platforms and operating systems. This means they need to invest in software for testing, and proven test automation tools.

Testers are under intense pressure to get solutions to market quickly and cost-effectively. At the same time,

the rise of new technology, such as cloud computing, means they are testing a wider, more diverse range of applications than ever before. And with most testing budgets not getting any bigger, that’s a challenge.

The Challenge

Testers are under intense pressure to get solutions to market quickly and cost-effectively. At the same time, the rise of new technology, such as cloud computing, means they are testing a wider, more diverse range of applications than ever before. And with most testing budgets not getting any bigger, that’s a challenge.
Just some of the challenges quality assurance teams in the financial services industry face include:

  • Migrating applications and trading platforms to the cloud, which requires new code and comprehensive testing, including regression testing
  • Ensuring cross-browser compatibility for web applications
  • Testing graphically rich dashboards in business intelligence and CRM
  • Load testing applications to ensure performance and positive customer experience at all times
  • Consumer demand for mobile applications and corresponding need for thorough mobile testing
  • Migration and integration testing of trading platforms into consolidated platforms and cloud environments
  • Testing of core banking solutions
  • Establishing clear audit trails at every stage of the testing process for compliance reasons
  • Testing within a company firewall to ensure the security of sensitive data

The Solution

eggPlant is a visual automated testing tool that empowers quality assurance testing teams in the financial services sector to easily address all these challenges. The TestPlant solution uses leading-edge image recognition technology to test multiple applications simultaneously using the same script. As a result, software testing is faster and more efficient, enabling applications to be brought to market much faster. And because it reduces the need for manual testing, it’s also much more cost-effective than traditional test tools.

eggPlant is completely technology agnostic, which means it can be used to test any application, from core banking solutions to online banking applications. This flexibility means it’s a perfect tool for mobile testing and browser testing, and ensuring applications can run seamlessly across multiple platforms.

eggPlant’s innovative GUI testing capabilities mean it’s a great solution for data driven testing and functional testing with rich dashboards, such as business intelligence solutions. These features also mean eggPlant tests the solution as if it were a user itself. When load testing, for example, eggPlant doesn’t just look at performance – it tests the user experience too. This is particularly important for customer-facing applications, such as mobile banking, where a good experience is vital to the success of the software.

Financial services companies all over the world are benefitting from easier software testing with eggPlant.

Download the TestPlant GreenPaper on Mobile Banking: Click here

Example

Click on the video to see eggPlant test automation for the banking (mobile) industry.

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